A company composed of motivated, involved and proactive employees to generate added value to the company has a definite competitive advantage. By implementing a corporate culture based on “We” instead of “I”, interactions between employees will be facilitated as well as their involvement in the company. Winning teams will be on their way.
Such teams are characterized by the following qualities:
Ownership – Personal commitment
Everyone, at all levels of the organization, knows their purpose, role and responsibility in the organization. Everyone knows how their tasks create value and contribute to the success of the company.Everyone feels responsible for the success of the company and proactively contributes to the achievement of the strategy. For winning teams, there is no such thing as “it’s not my problem”.
Taking an active role in improving productivity and quality is part of the organization’s DNA. Suggestions and ideas for improvement are encouraged. There is no room for a “hot potato” culture. Decisions are made as close to the job as possible and at the lowest possible level.
Expand your knowledge
Employees not only learn new technologies and methods continuously, they also learn from each other by expanding their knowledge of the company through exchange. The skills and experiences of new employees, customers, suppliers and other stakeholders are seen as opportunities to integrate new ideas and new ways of doing things.
The company culture is developed and nurtured on a daily basis at the employee and departmental level through constructive feedback on how to interact with each other.
Learn and be curious
Humility and empathy characterize these winning teams. Humility, because it means being aware of your own weaknesses and being able to recognize and learn from your mistakes. Empathy, because it is essential to understand the point of view of others. These two qualities, combined with the constant question “Why?”, provide a good ground for everyone to pool their creativity and energy to contribute to the success of the company, to constantly seek improvements, to experiment with new ideas and to propose new opportunities.
Entrepreneurial spirit
Each member of the organization is trained and acts as an entrepreneur by understanding how his or her team contributes to the broader goals of the organization. Information flows freely. New ideas from inside and outside the organization are evaluated without bias.
Everyone proactively identifies and seizes opportunities for development in their daily work. The existing is questioned in order to obtain more with less and so that defects do not reach the customer.
Various methods support this approach. (Internet site AdvQuality.ch) Article 01: «Prioritize the human over the structure », M. Roulin 28.03.2021